FAQ

General Questions

Q: What is Decor Addict?
A: Decor Addict is your go-to destination for curated home decor that blends cozy, modern, and luxurious styles. We aim to help you create spaces that feel uniquely you.

Q: Where are you located?
A: Our online store is available 24/7, and we’re excited to open our first physical location in April 2025. Stay tuned for more details!

Orders & Shipping

Q: How long will it take to receive my order?
A: Most orders are processed within 2-3 business days and shipped within 5-7 business days, depending on your location.

Q: Do you offer international shipping?
A: At this time, we only ship within the United States. Stay connected for updates as we expand our shipping options.

Q: Can I track my order?
A: Yes! Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.

Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused items in their original packaging. Please visit our Returns Policy page for full details.

Q: How do I start a return?
A: Contact us at contactus@decoraddict.com with your order details, and we’ll guide you through the process.

Products & Care

Q: Are your products eco-friendly?
A: We’re committed to sustainability! Many of our products are sourced from eco-conscious vendors, and we’re always looking to expand our sustainable offerings.

Q: How should I care for my decor items?
A: Care instructions vary by product. You’ll find specific guidance on each product page to help keep your decor looking its best.

Workshops & Events

Q: Do you host workshops?
A: Yes! Starting in 2025, we’ll offer in-store workshops covering design tips, DIY projects, and more. Stay tuned for updates on our schedule.

Contact Us

Q: How can I reach Decor Addict for support?
A: We’re here to help! Email us at contactus@decoraddict.com, or use our online contact form or chat.